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Bachelor of Business Administration

Quality Management

Course ID
MGT356
Course Name
Quality Management
Prerequisite
MGT201
Level
Undergraduate
Credits
3
Method
Lecture

This course introduces the principles of quality management, including techniques for process improvement, quality control, and total quality management (TQM). You will learn how to ensure products and services meet or exceed customer expectations.

Useful in Business:

  • Quality management skills are essential for improving operational efficiency, reducing costs, and enhancing customer satisfaction in any business.